04-18-2022 03:10 AM
04-18-2022 03:12 AM
What does this icon mean I have tried to find my thermostat on the app and it can’t find it when I scan. I have switched off my WiFi etc and not having any success just get this image I have all reset the thermostat don’t know what to try next
04-19-2022 06:51 AM
Hi there, thanks for reaching out. I'm here to help. Basically the Google Nest Thermostat E requires the Nest App in order to function. Also, make sure to keep your Wi-Fi/mobile data/Bluetooth on during the setup, otherwise you won't be able to add it to your App. Let me know if you manage to finish the installation, if not I'll assist you further.
04-18-2022 03:14 AM
Would say I am not bad with tech but this one’s got me stuck
04-22-2022 07:06 AM
Hi there. I'm just checking in. How's it going with your thermostat?
04-18-2022 09:54 AM
That icon means download the NEST app to your phone and use it for setup.
04-25-2022 02:50 AM
Hello again. This thread hasn't been updated in a while so I'm going to close it. If you need more assistance, feel free to open a new one.