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Nest app switches to away when home.

Jmn
Community Member

Have had the nest thermostat for years. Recently the app flips to away when I’m home, the setting changes to eco & I am freezing

2 REPLIES 2

CBFox
Bronze
Bronze

Do you have Home/Away Assist turned on?  We never use it due to its unpredictable behavior.  And in fact it's turned itself on a couple of times over the years.  When we find a shockingly cold house we check for that, and turn it back off.  (If you've been relying on Home/Away Assist for automatic adjustments to your heat, I realize it's not helpful to suggest that you simply turn it off if it gets buggy!  Still, maybe if you turn it off for a while it will behave better when you turn it back on.  Worth a try.)

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan