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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5042 Views
  • 0 replies
  • 5 kudos

Resolved! Adding 24v power to C on Nest G4CVZ ?

Where do I connect the second wire from 24V AC supply?I have only two wires from original Honeywell mercury switch thermostat; Red & White. Purchased a $129 Nest G4CVZ about 3-4 months ago. It was suggested to add a 24v AC power supply for C. So I ha...

PDMguy by • Community Member
  • 733 Views
  • 6 replies
  • 0 kudos

W5 error on nest therm

I am so frustrated. Have followed all the trouble shoot suggestions. Nada.no way to contact google. my upstairs thermostat is connected and my downstairs one stopped connected to Wi-Fi a few weeks ago. I have intermittent tried to start it but to no ...

Dzseigal by • Community Member
  • 231 Views
  • 4 replies
  • 0 kudos

Manual Mode Overrides the Thermostat

for some reason the 'manual mode' seems to override the nest thermostat. i am not sure why. I have pressed the central button in for 10 seconds. All seems to be fine, but after a while goes into manual mode. i press to end on the app, but after a whi...

Tomo1 by • Community Member
  • 350 Views
  • 3 replies
  • 0 kudos

Nest thermostat on Home App

I have had the nest thermostat for a few years and was always able to set options on my mobile phone with Google home app, I opened the app today to turn heat down because it was warmer outside. My thermostat has just vanished from my home app. Any h...

tresars by • Community Member
  • 221 Views
  • 4 replies
  • 0 kudos

Thermostat reading wrong temperature

I started to notice a couple of months ago that the house felt cooler than usual but the thermostat was indicating the temperature I normally set for comfort. I then took a thermometer and put beside the thermostat and it was marking 2 degrees lower ...

prcresta by • Community Member
  • 324 Views
  • 4 replies
  • 0 kudos

Nest heat link died

HiMy heat link has died yesterday, i have tried everyting that i have read from switching off and on the fuse box to changing the fuse at the switch that is connected to the heatlink. The nest thermostat is working as i have charged it and reconnecti...

Hassan69 by • Community Member
  • 352 Views
  • 8 replies
  • 0 kudos

Extra base connector for Nest learning thermostat gen 3

Hi, we have just had a nest thermostat installed and it has been placed on wall and wired back to the heatlink box. All good My question is whether I can buy a second base connector and use the thermostat wirelessly on a stand when needed. I’m in uk ...

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