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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21916 Views
  • 0 replies
  • 6 kudos

Need help with Wiring Carrier Furnace 58CTX

Hello,I have a interesting situation. My current thermostat is wired for a HVAC system, but in reality all I have is just a furnace. I wouldn't call myself house savvy, but from what I know living in my home for more than couple of years is that ther...

gogsbread by Community Member
  • 972 Views
  • 6 replies
  • 0 kudos

AC and furnace turn on at the same time

Hi!I have trouble wiring up my nest thermostat. Originally, it has 5 wires from the old thermostat ( blue, green, yellow, white and red). As I wired up with the nest learning, the heat mode only turned on furnace (forced air, gas). In cool mode, it t...

Athan1011 by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

Temperature tolerance

For forced air heat, at what temperature drop below the set temperature will a Nest thermostat start the system? Can I configure the allowed temperature drop?

Jeff66 by Community Member
  • 634 Views
  • 3 replies
  • 0 kudos

Dual fuel switch over improvement

The dual fuel operation switch over point is only applied between heating cycles. Nest should be able to switch over during a heating cycle, which would save significantly more energy than waiting for a cycle to end and then apply the change. For ins...

gzerobob by Community Member
  • 282 Views
  • 0 replies
  • 0 kudos

Talk to a real person?

I’m not able to connect the nest app to my thermostats because it says they were already connected to an account. Terrible that I’m just in a bunch of online loops with no way to resolve the issue. Why can’t there be a customer service option with a ...

DRW11 by Community Member
  • 846 Views
  • 4 replies
  • 1 kudos

Why doesn’t Nest app know my furnace is broken?

It seems crazy with all the hype around AI that Nest App doesn’t detect when a furnace (or other HVAC) is not working. It would be trivial to recognize when the thermostat is calling for heat and yet hours are passing with the temperature not increas...

Nest thermostat asking 4 postal code??

I just finished installing gen 3 learning therm and home came up pushed that then asked if it could use WiFi-yes, Bluetooth-yes, now asking for postal code and no way to enter code also asking 4 key??

Jingles by Community Member
  • 448 Views
  • 1 replies
  • 0 kudos

Heat link is dead. Error H72

No heat due to Heat Link gone dead. No lights on box. Have manually put on hot water but need heat as it’s so cold. Any ideas how I can do this whilst getting this issue sorted? And please can you help sort this issue please. Had the Nest thermostat ...

Ali7570 by Community Member
  • 522 Views
  • 2 replies
  • 0 kudos

Photo for compatibility question

Can’t post photo but have the following:G, C, R, W1, Y on the leftL, W2, E on the right Current thermostat is a Honeywell T8411R.

vcho by Community Member
  • 1513 Views
  • 9 replies
  • 0 kudos

Nest Thermostat Wifi stopped working

Hi. I was trying to turn on the heat first time this year and my thermostat (Gen 3 Nest Learning) was offline. I checked it and it said "No Internet" and was not connected to Wifi. Tried all the suggestions here https://support.google.com/googlenest/...

agios by Community Member
  • 519 Views
  • 4 replies
  • 0 kudos
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