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Testing compatibility

Kailyn
Community Member

‎10-22-2023 09:11 AM

IMG_7327.jpg

 

IMG_7322.jpg

Hello! I would like to get a nest thermostat, but I am getting mixed information as to if it is compatible. I live in an apartment and was told by the maintenance person that I do have a heat pump system. 

The wires that are connected are:

W2

O/B

R

L

G

C

Y

 

As far as I know everything is electric because I do not pay for gas, and do not see any type of pilot light or anywhere that has access to light one. 

Thank you for your help!

Kailyn

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RenzJ
Community Specialist
Community Specialist

‎10-25-2023 06:00 PM

Hi Kailyn,

 

Thanks for bringing this up here in the Google Nest community. We're sorry for any trouble this may have caused you. Let's see what's going on. The photo you sent us is helpful, but we need more information before we can conclude if it's compatible with the Nest Thermostat. Please answer the following:

  1. Are you from North America or Europe? 
  2. What type of Nest Thermostat are you planning to have? 
  3. I understand that you live in an apartment, but if possible, get the make and model of the HVAC and send us a photo of the control board wiring.

I look forward to your response

 

Cheers,

Renz

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