11-23-2021 12:17 PM
My phone is unable to increase or decrease the temperature but when I turn the temp up on the thermostat it shows on my phone
11-23-2021 12:21 PM
Are you also not able to control your device from the Google home app, or is it specific to the Nest App?
11-23-2021 12:47 PM
it’s specific to the nest app
11-23-2021 01:05 PM
Thanks, so just to be clear, if you run your google home app, and increase/decrease the temperature of your Nest thermostat, it works fine, correct? Meaning you see the increase/decrease reflected on the Nest thermostat and the Nest App. But if you increase/decrease from your Nest app, nothing happens on the device and in the google home app?