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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heating continuously on, boiler checked and no valve issues. What could be the issue?
Hi, I have a Nest learning thermostat in a rental house but the heating is continuously on. The thermostat is reading 27 degrees c currently! I think perhaps there’s an issue with the heat link itself as the boiler has been checked and is fine (origi...
Battery life on 3rd Gen Learning Thermostat
Persistent problem with internal battery of this device. Dumb of me possibly but I delicately disassembled after reading they used a couple of AAAs but that must be another model because all I found was what looked like a permanent fixture. Anyway ke...
Heatlink clicks but does not trigger boiler for hot water. Heating works fine.
Hello, had the system in place for over a year with no issues. Last night I noticed no hot water. System works through thermostat and app fine for central heating, however for the hot water (schedule or boost) the heatlink clicks however it does not ...
Thermostat wont connect to Wifi
I have a Nest 3rd Generation Learning Thermostat, which was here when I moved to this house. I did not install it.I have moved to Virgin Media Broadband in the UK. Since the move, it will not connect to wifi. I get the H71 error code. I have tried to...
Nest Thermostat and Heat Link communicating, but boiler not responding - wiring at fault?
Hello.I've just replaced our Danfoss TP5000 Si Programmer+Thermostat with the Nest Learning Thermostat (3rd gen), which involved the installation of the Heat Link in place of aforementioned old thermostat/programmer. Alas the boiler is not responding...
Nest 3rd generation display crack
Hi,My thermostat outer display got dropped on the floor and seems to have an crack. I placed it back and the display showed for sometime and later it stopped to display.I can see light flashing yellow but no display of temperature. Should i be replac...
How to disable wireless connection
Hello, I have installed a Nest learning thermostat V3. The thermostat is installed in my living room, replacing the old (Remeha) thermostat. The heat link is installed next to the boiler in the garage. The problem I have is that sometimes on the ther...
Cannot deactivate smart "lesrning" settings
I have turned off all smart functions: home away assist, auto schedule, smart learning, etc. But my thermostat will still set random schedules on its own that are bizarre. We wake up one morning freezing cold to discover it decided to turn our heat d...
Thermostat app issues
Have anybody found out why the app says not connected but my wifi is but on the app it isn’t and I have reset and all and what was told with the so called help but no help and still not working I really hate I got this device because this been like t...
😂Why the base cannot charge Thermostat battery？ It's really ridiculous！
Obviously the base has power when thermostat on it, but why there always is low-battery warning? And your advice is that I need to take the Screen off from the base and use a usb cable to charge it. ??? Why the base can't charge its battery. Bad desi...
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