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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23871 Views
  • 0 replies
  • 8 kudos

Nest Thermostat - OFFLINE - CHECK WI-FI CONNECTION

My Nest thermostat has been offline for many hours' now. I have manually put in my wi-fi details. Switched off my device, restarted and nothing. I have moved the thermostat closer to the router. Nothing. It's frustrating. I restarted the thermostat a...

Mimi26 by • Community Member
  • 566 Views
  • 3 replies
  • 0 kudos

Can’t connect Nest thermostat to google home

I’ve had my nest thermostat for several years and it was connected to google home and have had zero issues thus far. Recently, my WiFi was disconnected and reinstalled and I had to reconnect all my devices back onto Google Home. I cannot re-add my ne...

EddaH by • Community Member
  • 544 Views
  • 2 replies
  • 0 kudos

Thermostat 3rd

Hello,I bought Google Nest thermostat 3rd generation last year in feb 2024, It's giving me wifi connectivity error, I done everything but issue is still the same, If you could replace it with new one that would be great because it's under 2 year warr...

Sarb2024 by • Community Member
  • 718 Views
  • 3 replies
  • 0 kudos

Thermostat lost Wi-Fi

I lost internet connection yesterday i can’t seem to get connected I’ve reset my router re downloaded my nest & my nest will not pick up on my Wi-Fi

Jr67 by • Community Member
  • 755 Views
  • 3 replies
  • 0 kudos

Thermostat Won't Auto Reconnect After Wifi/Power Outage

Same issue as reported in the thread below. Thermostat is technically online because it is reporting data back to Google. However it shows as Offline in the app and won't let you control it remotely -- one of, if not THE main reason for buying the Ne...

PacoTaco by • Community Member
  • 1015 Views
  • 8 replies
  • 0 kudos

Tapping doesn't work

When I tap the thermostat a backlight can be seen but I can't change the mode or settings

BLWojo by • Community Member
  • 419 Views
  • 3 replies
  • 0 kudos

Jumper between Y and W, but no O wire

I am trying to install a Google Nest Gen 4, and my old thermostat had two jumpers1. Between Rh and Rc2. Between Y and WI also have no O wire. The only wires I have are:1. C wire2. Rh/Rc jumped wire3. G wire4. Y/W jumped wireI’m also only measuring 13...

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