Nest battery issues

[Phans82]

I just installed a nest thermostat that takes AAA batteries. When I installed and connected to power source nothing powered up at all. I changed the batteries and it worked perfectly. Is that odd? I thought the batteries were just back up power?

[Jenelyn_O]

Hi Phans82,

Thanks for reaching out. I'm sorry for the delay. The impedance is an indicator that the batteries need replacement. You can check the batteries’ impedance to know if the batteries should be replaced or not.

You can check out this guide to verify the accuracy:

1. Remove the batteries.
2. On the thermostat, clean the contacts. These are the metal parts on which the batteries press against when inserted into the slots.
3. Reinsert the batteries.
4. Check the impedance again. On the thermostat display, go to Settings Battery Battery Status.

Best,

Jenelyn

[Markjosephp]

Hey there,

I don't want to be a nudge, but I'd like to check if you were able to get your thermostat working. Feel free to reach back if you still need help.

Regards,

Mark

[Phans82]

Yes, thank you. It works perfectly now

[Alex_S]

Hey there,

I’m glad to hear that it’s all set. As we've got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread soon. Should that happen, feel free to create a new one if you have more questions or other concerns in the future.

Cheers,
Alex