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Nest blowing hot air on cool

Staygolden
Community Member

I just got a Nest Gen 1 givin to me. After I installed it and set it up as heat pump the cooling setting blows hot air. 

20230305_191037.jpg

11 REPLIES 11

Staygolden
Community Member

This is how i have it wired20230305_205811.jpg

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

That's the base plate for the Google Nest Thermostat, and you don't have it wired correctly.

Are you sure you have a heat pump and not a conventional system? Look in the Furnace/air handler and see how it is wired there. Post a picture if you can.


To ensure that I see your reply, please tag me using @Patrick_Caezza

Yes @Patrick_Caezza I'm sure I have a heat pump. This is how my downstairs Nest 3 is wired.

CoolingWizard
Platinum Product Expert
Platinum Product Expert

You need to change a setting in your Nest Thermostat Equipment configuration. You have a Heat Pump and the setting for the reversing valve is currently incorrect.  An Heat Pump can either act as a heating system or a cooling system.  It is the reversing valve that changes the heat pump from Cooling to Heating or Heating to Cooling.  

I do not know the Gen 1 display software that well. What you need to do is go into settings and then Equipment, then find the setting for the Heat pump valve. What ever the current setting is, change to the opposite.  There are only two choices, Energize for Heating or Energize For Cooling. 

To test this, tell your nest to go into heating and set the temperature to 3-degrees warmer than the room temperature. The AC will come on.  This will prove the setting is wrong. 

Having said this, I am not sure you have a Heat Pump, the Orange wire on your old thermostat is wired to W2 or AUX and is NOT the O/B wire. I believe you have a 2-stage gas furnace. If you indeed have a Heat Pump, then the White Wire is O/B and the Orange wire is auxiliary heat. 

Ken, The AC Cooling Wizard 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

I'm fairly certain I have a heat pump I just didn't realize there was a setting I have to change in the thermostat. But I will try that now @CoolingWizard 

Staygolden
Community Member

20230305_200416.jpg

Staygolden
Community Member

This is now what it is saying. 

20230306_175034.jpg

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Staygolden 

You said you have a downstairs Nest. Do you have two separate HVAC systems or just one with a zone controller?

Can you post a picture of its wiring if you have a zone controller?

When you changed the wiring, did you reset it to factory defaults and configure it again? The Google Nest Thermostat does handle wire changes very well, and to ensure they are configured correctly, it's best to start over from scratch.

Wire it like this.

Orange - Aux to W (set as AUX heat)

Red - R to R (jumper not needed)

White - O/B to */OB

Yellow - Y to Y

Green - G to G

Blue - B to B

Reset it to facotry default and then configure it agian in the Google Home App.

When the app asks you what wires do you have, select these

Other, R, O/B, Y/Y1, G/G1, and C

 


To ensure that I see your reply, please tag me using @Patrick_Caezza

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help Patrick_Caezza, and CoolingWizard.

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake