Nest heat link replacement

[Rob79]

I have a defective heat link tried all of the trouble shouting recommended still defective now need a replacement

[Frustratedddd]

What did they say when you rang them?

[Rob79]

I haven’t called them

[AlexD]

Hi @Rob79 , I am sorry to hear you are having difficulties with your Heat Link and would be happy to try and help.

Could you give me some more details about what's going on with it? What seems to be defective? 

Best regards,

AlexD

[Frustratedddd]

Why Not?????????????????

Waiting here is a complete waste of time, well unless you have had fantastic support from these ''Specialists''!!

For goodness sake ring them!

[CristianC]

Hi @Rob79,

Just checking in. How's it going with your Heat Link? Do you still need assistance?