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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5154 Views
  • 0 replies
  • 6 kudos

Unable to connect heat link with thermostat

Hi,My thermostat (Nest Learning) has been showing a H1 error permanently for a week. I have been unable to reconnect with the heat link, and I am currently using the heat link manually.When I got the H1 error, I have tried moving the thermostat (moun...

PabloGH by Community Member
  • 63 Views
  • 0 replies
  • 0 kudos

Is my thermostat wiring compatible?

I need t make sure the current system is compatible. The nest online guide asks me to identify cable for this, but mine don’t have labels.I will add a picture when I work out how, but in the meantime I have:6 phoenix connectors in 2 x blocks of 3:Whi...

Farsight options (suggestion)

Would it be possible to add an option to the Farsight settings such that the display would show BOTH the actual and target temperature? eg 18/20 indicating an actual temp of 18°C and a target of 20°C.

GreyArea by Community Member
  • 101 Views
  • 1 replies
  • 0 kudos

December thermostat report

Reading the Nest report, it says one reason for increased energy use, is because December was longer than November. It goes on to say that the difference in the two months accounted for an additional +39 hours. December is only a day longer than Nove...

Nest Thermostat keeps changing my temp! STOP IT !!!

The stat keep changing to our temp. We like the temp if we are moving in the house at 67 (variable times of the day and week). We like the temp a bit higher if we are in the sitting (easting dinner, watching the game, PC work in the office, etc.). Fu...

MarcOKC by Community Member
  • 86 Views
  • 1 replies
  • 0 kudos

Nest Thermostat not activating stage 1 heating

Couple months ago I had to replace an old nest learning thermostat because the wifi went out, bought a new one, installed it, but I didn't do the testing part, since everything had been working fine and nothing had been changed, then temps got colder...

GLZ by Community Member
  • 130 Views
  • 4 replies
  • 0 kudos

Help Nest thermostat won’t stop heating house

Help! I installed a nest learning 3rd generation thermostat, but it isn’t working. We have an oil furnace and central air. I replaced the existing thermostat with a nest, but it isn’t working properly. When installing, I state that the heat is forced...

ErinF1 by Community Member
  • 97 Views
  • 1 replies
  • 0 kudos

Nest has wrong outdoor temperature

My Nest Learning Thermostat is consistently displaying the wrong outdoor temperature. For example, at the moment, it says it's 54 degrees F outside when its actually 31 F. This is a big problem because the Nest won't switch to my alternate heat sourc...

BenLong by Community Member
  • 220 Views
  • 6 replies
  • 0 kudos
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