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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4986 Views
  • 0 replies
  • 5 kudos

Pin locked out

Hello I can’t access my thermostat pin forgot 

Powersk by Community Member
  • 94 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat

Hey I still can’t connect to wi fi reset all steps can you get me contact information so I can speak to some

Compatibility with Nest thermostat

Looking to see if my system is compatible with a Nest thermostat: I have a blue a white and a red wire ... no "C". No stranded wires, no 110/120 Volt label. Apparently I can't upload an image of my wiring setup. Thanks, John

Jfcaron by Community Member
  • 98 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat not connecting to Heat Link

HiI have just moved into a house which has a Nest Learning Thermostat. The thermostat has been factory reset by the previous owners, so I have been trying to set it up from there. I am in the setup process and have successfully connected to our home ...

r1chardb by Community Member
  • 180 Views
  • 3 replies
  • 0 kudos

Nest thermostat H72 error

yesterday al of a sudden I got the H72 error ! I was not working or touching anything involving the thermostat or heatlinkAfter investigating it turned out to be that the Heatlink did not worked anymore. No lights visible at allIs it broken ?Can I co...

mnijskens by Community Member
  • 233 Views
  • 4 replies
  • 0 kudos

Wiring Heatlink to boiler with 5 wires.

I'm hoping to replace my old heating control with a heatlink that came with the 3rd gen nest thermostat. As far as I can tell, it should be possibly to just connect the cables the same as they are. I have five actual wires, and a couple of the connec...

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