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Nest heatlink no power suddenly

Tomckay
Community Member

Hi, 

Our nest heatlink has suddenly stopped working, not power at all, despite the boiler having power and the wires to the heatlink having power.

This was installed a year ago, and no problems had before. Can a replacement be sent?

 

 

2 REPLIES 2

Vladut
Community Specialist
Community Specialist

Hi there, thank you so much for reaching out. Can you tell us if any LED appear if you press the button for 30 seconds?

AlexD
Community Specialist
Community Specialist

Hi @Tomckay , I wanted to check in. Did you try the steps my colleague suggested? 

 

Make sure to let us know here if you need further assistance.

 

Best regards,

AlexD