09-22-2021 11:14 AM
Hi,
Our nest heatlink has suddenly stopped working, not power at all, despite the boiler having power and the wires to the heatlink having power.
This was installed a year ago, and no problems had before. Can a replacement be sent?
09-24-2021 07:31 AM
Hi there, thank you so much for reaching out. Can you tell us if any LED appear if you press the button for 30 seconds?
09-26-2021 07:56 AM
Hi @Tomckay , I wanted to check in. Did you try the steps my colleague suggested?
Make sure to let us know here if you need further assistance.
Best regards,
AlexD