Hi RayWu,
Yikes! I'm sad to hear that your Nest app is very slow to respond. Follow these steps:
- Ensure that your mobile device is connected to a stable and strong internet connection. These include slow internet speeds and intermittent connectivity, which could lead to app lag. Restart your router if you can. Alternatively, connect to a different network to establish if this app can perform better.
- Eventually, the app’s cache can store information that may slow down its functioning. Clear the app cache to help resolve the problem of slow responsiveness. You can typically do so by accessing your device’s application settings or app’s manager.
- Verify that your device has the most recent version of the Nest Home app loaded. Updates for apps also provide bug fixes and performance enhancements. You may also install any updates that are required and available from your app store.
- Resetting your mobile device might occasionally be helpful in fixing temporary software problems for improved outcomes. Try rebooting your device and launching the Nest Home app again if there's still no response.
- If you don't have enough storage on your phone, apps might not work well. Make sure the device you're using has enough free storage. If needed, remove unused programs or files to clear up storage.
- You can try uninstalling and reinstalling the Nest Home app if the mentioned fixes don't improve the responsiveness of your app. By doing this, you can make sure that your installation is complete and any underlying issues are resolved.
Let us know how it goes.
Best,
Zoe
