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Nest install without the QR/6 digit number

Isabella
Community Member

Is the QR code/6 digit code part of the serial number? I just bought a house with the thermostat installed on the wall. And the heater didn't work so I reset it back to factory settings. Help...

1 ACCEPTED SOLUTION

Firestorm61
Community Member

The QR code is located just inside the thermostat housing. Just gently pull on the thermostat away from the wall. You should see the QR code there. Joe

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5 REPLIES 5

Firestorm61
Community Member

The QR code is located just inside the thermostat housing. Just gently pull on the thermostat away from the wall. You should see the QR code there. Joe

K2theT
Community Member

Not with the 2nd generation. I migrated my Nest thermostat with Google and now I can’t set the app up because the 2nd generation doesn’t have a QR code or 6 digit code 😠

I should have left the Nest alone and not involved Google. 

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for responding @Firestorm61

 

@Isabella, do you still need help with your thermostat? If yes and if you're pertaining to the entry key, please check on the step by step guide here: https://bit.ly/3gZFbBX

 

@K2theT, I'm sorry to hear about how you feel. if you have the 2nd Generation Nest Learning thermostat, kindly check on the same link I've posted above. 

 

Let me know if you still need more help. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in if you still need help with your Nest thermostats. Feel free to let us know. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future. 

 

Best, 

Melba