11-06-2021 11:26 AM
I have two thermostats one upstairs and one down the downstairs unit connected to app just fine, but I can not get the upstairs unit to connect at all, it just says keep trying… I have reset the unit to factory reset
11-06-2021 06:27 PM
I am having same issue, and now the 2nd one won't keep a charge.
01-07-2022 12:47 PM
Hey all,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-07-2022 05:49 PM
I did as suggested and made the upstairs a new house….seams there should be a better way to fix the problem