Nest not finding Wi-Fi

[Jodie51]

It used to be connected just fine and suddenly stopped being able to find the Wi-Fi. Nothing changed and all other devices on my network have no problem finding it. I have reset, deleted and re-added, and already tried all the troubleshooting steps without luck. I even reset to factory settings and still no luck. 

[Ryan_G]

Hey Jodie51,

Thanks for reaching out and we're sorry to hear about what happened.

I know you've tried the troubleshooting and even got far as doing a complete reset of your thermostat. One thing to know is if you're getting any error message on the thermostat display?

I hope to hear from you soon.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan