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Nest suddenly not getting power. Worked fine before with C connector

johnbryanok
Community Member

‎07-15-2023 07:54 AM

Have had the nest thermostat for 6 months. Heating worked fine with no problems We have been using cooling for the past few days with no issue from the thermostat. Suddenly yesterday I get N262 and no power, no Wi-Fi. Now I’m getting N260. I have a C connector wire. I recently cleaned the condensate pump. That is all I can think of that has changed yet I get this error. Any help would be appreciated

IMG_2191.jpeg

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2 REPLIES 2

johnbryanok
Community Member

‎07-17-2023 04:37 PM

In case anyone is running into similar issues, here's my fix. I had a bad condensate pump and the safety shut down the cooling (only the fan was running). Replacing the condensate pump fixed the issue.

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EdmondB
Community Specialist
Community Specialist
In response to johnbryanok

‎07-19-2023 06:12 PM

Hello johnbryanok, 

Glad to hear that. As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Thanks,
Edmond

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