Nest temperature sensors associated with an old account

[jnp1984]

I recently got locked out of my old nest account, and despite many attempts from customer service I could not recover the account. I was advised to create a new account for my nest thermostat and sensors. The thermostat added fine, but the nest sensors will not, stating that they are associated with another account. I have NO access to that account so I can not remove them. I have tried removing the batteries as advised in other threads, but even a removal of over 12 hours did not solve the issue. Is there a way to reset them?

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan