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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Nest installation - what to do with extra wires

Hello! We are replacing our Hunter thermostat with a Nest. After re-connecting the wires to the Nest, we have extra wires (E, L) with no where to put them. Not sure what to do with these. Any ideas???

kcwright by Community Member
  • 577 Views
  • 4 replies
  • 0 kudos

Sensor issue

I have had a Nest Learning Thermostat and 1 sensor for 4-5 years. Recently I had to replace the battery in the sensor. Now the thermostat can't find the sensor. I deleted the sensor and started from scratch to add the sensor. Whenj trying to set up t...

Boz3 by Community Member
  • 358 Views
  • 3 replies
  • 0 kudos

Free Nest Power Connector Promo Code was 'Already Redeemed'

As I tried to install my thermostat, I was told I need a nest power connector. In the google home app I got a link to order my free power connector. But when I click on the link, I got a notification saying 'promo code already redeemed'. This is odd ...

SB11 by Community Member
  • 1260 Views
  • 5 replies
  • 0 kudos

I need to change the DNS on my Nest learning thermostat

There was an issue with ISP which now requires me to change the DNS for my thermostat to get online. All instructions I have say to click the wi-fi icon on the Nest app, but that icon only shows up if the thermostat is on-line, and I can't get it on-...

VegasDon by Community Member
  • 640 Views
  • 8 replies
  • 0 kudos

Nest learning thermostat stopped turning the boiler on AGAIN

I bought a new nest to replace an old one which stopped working (https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat-stopped-turning-the-boiler-on/m-p/303582/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExCQ1A5MFM5WFVDUUhE...

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gregleleu by Community Member
  • 754 Views
  • 14 replies
  • 0 kudos

Nest App says Aux Heat is on, but thermostat says no

My Nest thermostat is at least 4 years old and worked well during the very cold weather we had at Christmas time. Now today with the temp outside being 49degrees my phone app is saying that I am using Aux Heat to set my house for 67 degrees and it st...

Nita29 by Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

Not Working Properly

We have forced (electric) heat. We hooked up the Nest Thermo and it kicks on but will not shut off after reaching temperature. I even tell it to turn off in app, the fans continue to run; we have to remove faceplate of thermo and remove wires to get ...

granny2-2 by Community Member
  • 243 Views
  • 5 replies
  • 0 kudos

nest heating problems

HelloI have a problem with my nest.For last few days in a heating Mode set at 18°C, it heating above 28°C

krzys by Community Member
  • 656 Views
  • 17 replies
  • 0 kudos

E260 Error in Hot air, gas fired furnace

I have a Honeywell Thermostat with wiring as depicted. I hooked up the Nest and keep getting E260 error. The Blue wire is Common but the no power to Y continues. It is a heat only, forced hot air system. Any ideas?

Thermo Wiring.jpg
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