Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest app not showing usage for past 2 days

These last 2 days the nest app has been showing no usage despite the heating being on a lot the last 2 days. I have tried uninstalled and reinstalling the app with no luck. Is there currently a known issue I should be aware of? Thanks

aaronc6 by Community Member
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Nest keeps saying im away when im home Part 2

There is an issue with Google Nest, after installing the app the mobile device location works fine, but after 2 or 3 days i get the message 'we haven't seen your phone in a few days' and then the Home/Away setting doesn't work anymore.The only 'fix' ...

Andre__ by Community Member
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Nest thermostats (2nd one not showing on my app)

Hi Can anyone help, I have 2 x 3rd generation room thermostats, only the one shows on the app, and the 2nd one says its connected to the network ( so not possible to connect it again) but does not show on the app, any ideas ?

Steve21 by Community Member
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Cant get into my account on the app

Help! I have a new phone number and i don't have access to my old number and i can't get into the app because 2 step verification sends a code to my old phone, what can i do? I've got a nest thermostat.

caro303 by Community Member
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Nest is setting it's own schedule

I have a clear schedule set for 18c at 7am but every morning at 4am the Nest learning thermostat comes on blasting 22C which is boiling. The only way to stop it us turning the heat off completely which defeats the object. I have turned off the learni...

Lisajoy by Community Member
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Heat Link in North America

Hi all, Does anyone know if Heat Link is available in North America and which thermostats, exactly, it comes with? I'm in Canada and this sounds exactly like the feature I would need for an in-floor hydronic radiant heat system. Ideally, this would c...

atburi by Community Member
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Nest thermostat 3 screen won't turn on

Hello everyone, this is my issue with the thermostat. Information display on the appModèle: Display-3.4Modèle du support: unknownNº de série: 09AA01AC511703CSIdentifiant de l’appareil: Logiciel: 5.9.5-2Dernière mise à jour: JamaisMAC Wi‑Fi: MAC: 6416...

Resolved! Compatibility with Ditra-Heat electric floor systems

Hi everyone, I'm trying to determine if the Nest Thermostat is compatible with Schluter's Ditra-Heat electric floors which we are going to use in our bathroom. This is a very common electric floor system used in Canada and works with an electric cabl...

atburi by Community Member
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Left over wires

see below picspurchased a new nest thermostat for our home. Home is 2 years oldSystem had a Honeywell thermostat beforei have a heat pump w/ AC all electric no gas.installed nest thermostat but had wires left over. The pink and gray wires that went i...

IMG_8903.jpeg IMG_8902.jpeg
Knapps by Community Member
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