Nest thermostat E warranty.

[Ginmcg]

My Nest E is within the 2 year warranty that it came with, according to our Heating Engineers. We have had 2 engineers spending a very long time trying to load it onto the wifi. The fibre broadband works perfectly with everything else, the Nest talks to the boiler but the Nest no longer talks to the wifi. Everything has been done to load it but it will not link to the wifi. As I am within the warranty period I cannot see how to 

get hold of Nest or google to get them to rectify the situation. Please can someone help me ? Ginny

[Jake]

Hey Ginmcg,

Sorry for the late reply. I wanted to follow up and see I could be of any help. If you are still needing to get in contact with our Support Team, you can follow the link here. Please let me know if you have any trouble or questions from here, as I want to ensure you are good to go.

Best regards,
Jake

[EdwardT]

Hi Ginmcg,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward

[Jeff]

Hey Ginmcg,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[Ginmcg]

Thankyou Jake & Edward I am all sorted. I don’t know how to get back to you except through this !!