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Nest thermostat and app

Treabs
Community Member

I have a nest that is connected and working in NJ.
when I try adding my Florida Nest to the app it jumps to Google Home.

How can I get both working in my Nest app

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Treabs

What thermostat are you trying to add? The "Nest Thermostat" gets added to the Google Home app and is not shown in the Google Nest app, while the "Nest Thermostat E" and "Nest Learning Thermostat" get installed in the Google Nest app and then should automatically appear in the Google Home app.

https://support.google.com/googlenest/answer/9274936?hl=en

In addition, if one of your thermostats is in New Jersey and the other in Florida, they will be in two separate Google Nest "homes/structures".

EmersonB
Community Specialist
Community Specialist

Hello folks,

@Treabs thanks for reaching out. I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

I appreciate the help, MplsCustomer.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Treabs,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Treabs,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,
Emerson