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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4643 Views
  • 0 replies
  • 5 kudos

Eco Temps Never End?

I use the home away function only on my two nest protects that are in the second floor bedrooms. I don't use my phone or the thermostat for the home away function. After nest has gone to away, my thermostat will go to Eco temperatures. But sometimes ...

Bacon by • Community Member
  • 230 Views
  • 1 replies
  • 0 kudos

Thermostat says cooling but stuck on the same temp for hours

I just installed my nest 3rd gen learning thermostat yesterday. There is only four wires: Y, G, W, R (jumper to RC) on the original thermostat pictured here: https://ibb.co/nspF3nChere's what it currently shows on the nest: https://ibb.co/rmPQ4YxI ca...

m3ganlove by • Community Member
  • 311 Views
  • 1 replies
  • 0 kudos

Heat Link Dead

Hi, our heat link has suddenly stopped working today, I have two Nest thermostats in the house controlling different heating circuits. One heat link is working normally, the other has no lights on at all, I have measured the input voltage and am gett...

Schedule

Cannot connect to my schedule  

Edgara by • Community Member
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Finding entry key ...?

How to find entry key on Nest learning thermostat?We moved in two years ago, the Nest was here then after some trial and error we can operate heating from the thermostat but never managed to link to app as thermostat will not give us an entry key. Pr...

SMC55 by • Community Member
  • 1880 Views
  • 10 replies
  • 1 kudos

Nest thermostat stopped working

Hi.Our next thermostat has stopped working and won’t connect. We have tried following the instructions to reconnect but there is no light on the device.Any help would be greatly appreciated!Thanks,Poppy

Poppy123 by • Community Member
  • 293 Views
  • 3 replies
  • 0 kudos

Nest thermostats and Daikin Air Source Heat Pump

Hi All I had 3 Nest learning thermostats installed in my property in July/August 2017. At the time we had a gas boiler. Thermostats worked well. About 3 years ago we decided to change our gas boiler for Daikin Air Source heat pump retaining all the N...

DRVVOHRA by • Community Member
  • 3998 Views
  • 2 replies
  • 0 kudos

The thermostat going to break my heater soon

The nest work completely fine for a year and recently keep showing low battery on screen, so it keep turning my heater on and off every 2 mins. I guess that when the sensor kick in, so whole night I hear my heater fan turn on for about 30 seconds the...

Bon3 by • Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Nest heatlink appears to be dead

I think i have the 2nd gen nest thermostat. It's not controlling the boiler as of last night.No led active on the heatlink and when i power off the boiler from the main switch I just get 1 yellow/amber blink.I used to be able to power on the boiler u...

tommyhayes by • Community Member
  • 959 Views
  • 13 replies
  • 0 kudos
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