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Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Error H71 Heat Link unresponsive since Saturday no heating help we are all freezing cannot get any answers from nest support
I installed my thermostat on 2/2/22 but have not yet received an email usage report. In order to get a rebate, I need to submit that so wondering if I can push for a report to be emailed to me now or when those are normally generated?
My nest temperature sensor went offline. I replaced the battery, removed the sensor from the app, and added it back. When I try to reconnect the sensor, a message keeps appearing saying “The app had trouble connecting to the Nest service. Try again”....
I just got the Google Nest thermostat, everything works fine from my phone but when I try to include a family member to my home account the person receives the mail notification and when when accepted it shows a message “Cannot join family”Please hel...
If I participate in summer rewards and I’ve already got my AC set to a pretty warm temperature in order to save energy and money, will the program still push me up to 4 degrees higher? Is there a limit to how high the program can push your temperatur...
Hi,I have a Nest 3rd generation learning thermostat. I am not able to add the thermostat to my nest app. When I try adding the thermostat, I am getting TD023 error. I have tried below,- Rebooted my internet router and modem- Reset the thermostat by e...
Our 20 month old Heatlink has died and have raised a case no with Support who are to send me a GPay link to re-order etc.But I'm now told that there will be an unspecified delay and I should look at getting a temporary thermostat installed instead un...
Hi, my Next Thermostat hot water schedule will not let me put my hot water on for less than 30mins at a time?? I only need it on for 15mins to heat the water. 30mins is double the time I need it on for. When I try enter 15mins it rounds it up to 30mi...
Hi,I was having issues with the Nest App for my thermostat so I had to delete the app and do a factory reset on my thermostat which worked. However I cannot add my sensor back. Every time I try to add it, it says I can’t because it’s associated to an...
The new 2020 Nest Thermostat only works with the Google Home app and is missing a major feature available on the nest app -- a Lock feature! Is this option coming to the Home app? It's absolute must need for a smart thermostat