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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4557 Views
  • 0 replies
  • 5 kudos

Compatibility checker

Tried the 24/7 chat and it was "unavailable," so this community seems like it knows what it's talking about! Any input on whether I'll be able to install the Nest Thermostat without major wiring upgrades would be appreciated. I don't see the labels o...

Thermostat wiring.jpg
LJL212 by Community Member
  • 590 Views
  • 6 replies
  • 0 kudos

Nest wheel stopped working

My Nest wheel stopped working and now I can't change any settings. I have restarted but still not working.

Pegleg by Community Member
  • 301 Views
  • 3 replies
  • 0 kudos

Changing sensor keeps ignoring my settings

The iPhone App gives you the ability to designate an active sensor during preset (by Nest) time periods. It also supposedly gives you the ability to change the sensor at least until the next time interval (9 PM, 7 AM, 11 AM, or 4 PM). So, if you want...

Heating check

How to verify correct heat is set on device 

dsameer by Community Member
  • 359 Views
  • 3 replies
  • 0 kudos

No heat

Nest says heat us on but not turning on my furnace and temp keeps dropping in my house and no error codes

PASSWORD

Good afternoon,I have a nest in my tenants apartment, now I’ve updated my router and the router is saying “ OFFLINE “ .I don’t remember the password for that thermostat, please assist me to change the password so I can put it back on line .This is ve...

Ladyt by Community Member
  • 1327 Views
  • 4 replies
  • 0 kudos

Compatibility check

How do I feel if I have dual energy sources? This is my current wiring? Should it work?

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