I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thank you for the response. I installed a C wire and the problem is resolved.
I try to find a Nest power connector in store but is was not possible in my region. I could only buy one in line with delivery in about two weeks. It would have been my preferred solution but the delay was too long. Installation of a C wire was not complicated in my case
Thanks again for the information
Sounds like a plan! We appreciate you sharing the steps that fixed your thermostat. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for the help, Mel and Edward.