Google Nest Community

Nest Thermostat—-can no longer change temperature on the app?

I can no longer change the temperature on my app after 3 years of being able to

How are areas chosen to participate in Nest Rewards?

Lost account pin

I received a new router and connected it to system, which caused a rest situation. I did my set a pin but I cannot move forward without one. I further had to rest to a new Google acct which is causing myriad problems! How can I recover/reset my pin a...

Heatlink

Hi, my heatlink disconnected last night and will not come back on. I have power to the unit but no lights or sign of life. I therefore have no hot water or heating and when i call Nest they're closed. Am i meant to freeze all weekend? Or is there a s...

Thermostat

After connecting my nest thermostat no place for the emergencyheat wire to go ,

The unit ran in cooling mode and the inside coil froze up . And tried to run in her mode but didn’t seem to be working.

Change My Non-Profit

Received an email regarding green leaf milestones I've reached savings could be donated to a non-profit. I accidentally selected a Non-Profit and now I want to change my selection. How can I do this?

e104 error code:

I have checked the wiring and reset the thermostat. There has been no work done on the electrical or the HVAC unit.

Nest Thermostat Settings Missing in Home App

Two days ago I reset the WiFi connections and removing my Nest Thermostat from the Home App and Nest app. Since adding the Thermostat back to these apps I've lost some Thermostat features in the home app. I can no longer change the mode to anything b...

Im done with Nest thermostats

I am writing this to tell newcomers to beware of buying Google products.The sum of this story is that I was experiencing a lot of short cycling problems on my heater unit. I worked through all of the requests with nest support and had to keep explain...