Power connector

[RCRamirez]

We have a double thermostat set up at our house (one up stairs one downstairs) after installing the first Nest thermostat upstairs the display shows the N260 error code. I have plans to install the power connector but I was wondering will I need to purchase two power connectors in order for the new Nest thermostats to operate properly? Or will one C wire suffice for both thermostats?

[Jake]

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. If you are getting a N260 error code, a C wire or Nest Power Connector is recommended for your Nest thermostat. Are you getting the same error code on the other device? If so, you may need to install 2 Nest Power Connectors. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[RCRamirez]

Thank you for your response. I have not installed my second thermostat yet, still have to place my order for the power connectors. Just watched the install video for the power connector and my concern is what will the wiring diagram look like for the two power connectors? I would imagine one would plug in as the video shows but not to sure about the second one? 

[Markjosephp]

Hello there,

I wanted to stop by and see how I could help.

Thanks for helping, Jake.

@RCRamirez, I'd love to know more about this. Could you share a photo of your system's control panel where the wires from your thermostat are connected? So we can see how the Nest Power Connector can be labeled.

I'll look forward to your response.

Regards,

Mark

[Markjosephp]

Hello RCRamirez,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,

Mark

[Markjosephp]

Hi RCRamirez,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark

[RCRamirez]

Thank you for reaching out, I will work on getting a picture of the control panel. 

[Markjosephp]

Hello there,

Thanks for getting back to us, RCRamirez. No pressure! Feel free to reply back with the picture whenever you're available so we can see how it can be labeled.

Thanks,

Mark

[EmersonB]

Hi everyone,

@RCRamirez It's us again. We're bumping up this thread for the details we've asked above so we can keep the ball rolling.

Keep us posted.

I appreciate the help, Mark and Jake.

Regards,
Emerson

[Jhonleanmel]

Hi folks,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel