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Nest thermostat, lost the ability to run fan only, the fan option is gone

eddiecuddihy
Community Member

My app has lost the fan only option as well as the thermostat itself lost the fan option.

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi eddiecuddihy,

 

Thanks for posting in the Community! Sorry to hear that the fan option in your Nest Thermostat and app has disappeared. No worries, help is here! Please provide me with the following details to get the right troubleshooting:

 

  1. What Nest Thermostat model do you have?
  2. Have you tried restarting the thermostat?
  3. Have you checked if the G-WIRE is fully inserted?

 

Keep me posted.

 

Regards,
Axel.