Nest thermostat says no pow

[Tip428]

My nest thermostat suddenly reads no power. I’ve change the batteries they’re fine for the thermostat itself. Not sure where there’s no power is coming from. I have checked fuses, they all seem fine

[Nestnomore]

This sounds like a dead thermostat base. I had the same problem and after replacing the Nest with a regular thermostat, everything was working fine. I have giving up on Nest given their lack of support for their products. My 2 year old 3rd Generation nest needs to be thrown in the trash due to the dead base issue and Google not making any base replacements available for out of warranty users. 

[MelbaDT]

Hey folks, 

Sorry to hear about your experience, Nestnomore. Rest assured that we'll take this as feedback as we're continually working on ways to improve. 

Tip428, is this the new Nest Thermostat with a mirrored display? Are you getting a specific code on your thermostat's display? Also, how is it wired? 

Best, 

Melba

[MelbaDT]

Hey Tip428, 

Checking back in — how's it going with your thermostat now? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba