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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Nest Compatibility

I only have two wires coming to the old thermostat ( Honeywell ), white & black. Is the nest going to be compatible?

Nest179 by Community Member
  • 186 Views
  • 3 replies
  • 0 kudos

Help! Something like a pump is making noise constantly

Hi, I've put this under heating issues - but not sure that's correct. I moved into a property on 7th November which already has Nest 3 learning thermostat linked to heating system and separate hot water tank. For the last 4 weeks or so, there has bee...

K8S by Community Member
  • 373 Views
  • 3 replies
  • 0 kudos

Nest is not kicking heat on

My new Nest was working fine when installed a few weeks ago and now it’s just not kicking the heat on at all! Help!

Thermostat too slow to heat

My new Nest Gen 3 is so slow to heat my house in comparison to my old smart thermostat. I have a Gas Combi boiler in the U.K. and in our latest cold snap I have the minimum set to 12°C when I increase the temperature to 22°C it goes up by just one de...

Nomates by Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Nest looses power when calling for heat

I have a hot water "boiler" supplying radiators with heat.I used a "c" wire from my aqua-stat to the Nest. The Nest has the W and the R wire also connected - power from a separate transformer. Why do I loose WiFi and get power messages when the therm...

SBK1 by Community Member
  • 937 Views
  • 16 replies
  • 0 kudos

Thermostat requires two attempts to start furnace

Just like another post I found, my thermostat (purchased brand new a week ago) seems to take two attempts to start the furnace. The first is short. Less than a second. Then, it hesitates and starts the furnace up properly. Everything else seems to be...

cboshdave by Community Member
  • 432 Views
  • 7 replies
  • 0 kudos

Heating works, then doesn’t work.

2nd gen Nest. Heating was fine, then goes cold. tried full reset. Removed all schedules, location sensors, eco and checked set up. Now still blowing cold air. Some days it warm, some cold. Why in consist?

Shenam by Community Member
  • 192 Views
  • 3 replies
  • 0 kudos
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