Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Incorrect room temperature
My Nest thermostat says my room is 76 but two other thermometers within 2ft of the Nest show it’s 70. These are both new thermostats and newly installed.
Set Nest for Home When Away
I travel a lot and need to keep the air conditioning on while I am away. However I cannot change the setting from Away to Home while I am away. If I don’t keep it running days, before I return it will not be cool in my apartment. Please tell me the e...
H73 ERROR MESSAGE
HelloWe have recently installed the heatlink to our boiler (only the on off function works) but when setting up the thermostat we are getting the H73 error message. We have checked that the boiler has OpenTherm and is compatible. The on off function ...
Problem with Nest thermostat
Set temp at 72 come home its saying 85-87 scheduled it on dial and app kicks on not cooling.
Nest compatible with Honeywell
I have a geothermal heating and cooling system with two zones. Upstairs I have a Honeywell TH 8320U1008 VISION PRO TH8000 series. It has 7 wires going to it. Downstairs I have a Honeywell TH9421C1004 Vision PRO IAQ. I have a THM5421C interface module...
Resolved! Rotation of lid has stopped working
The nest thermostat operates by turning the outside and then pushing forward on the screen to accept the choice chosen by rotating. Our nest has stopped having anything happen as we rotate the external part. The thermostat hadn't been removed or affe...
My Nest thermostat goes from a blinking red dot at the top to a blank screen, no red dot or anything
I’m new to nest products and I don’t know what to do. My thermostat had a blinking red dot. Then it went green and said to attach to base. After attaching to base it said shutting down to restart. Now it won’t do anything. I placed on the micro usb c...
Nest Learning Thermostat with t02 Error
I'm installing a new nest learning thermostat and getting a t02 error during initial testing. The system is split unit with Natural Gas furnace in the attic and outside AC unit.Original wiring: Rc (with jumper to R), W, Y, G, CNest wiring: Rc, W1, Y1...
Nest thermostat cycles on and off
I've had my Nest thermostat for 11 months with no issues. However, for the past few days, my AC is constantly cycling on and off. I've put in fresh batteries, the air filter is clean, the wires aren't loose, and I've gone so far as to do a factory re...
