I am sorry for the late reply. I wanted to double-check and ensure you are good to go. If you are still having the issue, you can try some troubleshooting steps in the article here. Please let me know if that helps, or if the device is still showing offline.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
