Nest thermostat white box

[sandiestockill]

My nest thermostat white box seems to be at fault constantly turning on my radiators. We have been advised by heating engineer this is not a issue with the existing heating.

[Markjosephp]

Hello sandiestockill,

Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.

Could you please tell us more about what happened? What Nest Thermostat model is this? Also, from what country are you posting?

Regards,
Mark

[Jenelyn_O]

Hi there,

Thanks for your help, Mark.

@sandiestockill, chiming in — I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.

Best,

Jenelyn

[Markjosephp]

Hi sandiestockill,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Thanks,

Mark