Hi MrLAT,
Thank you for posting in the community. I'm sorry to hear you're having trouble with your Nest Thermostat displaying that unusual symbol. I understand how concerning that can be when your smart devices aren't working as expected, and I'm here to help.
To get a better understanding of what might be happening, could you please answer a few questions for me?
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Was your Nest Thermostat working normally before this symbol appeared, or had you noticed any other unusual behavior recently?
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Has the thermostat been physically moved, bumped, or had anything come into contact with it recently?
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Could you describe the exact steps you took to reset the thermostat?
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What is the specific model of your Nest Thermostat? You can usually find this information on the back of the display unit or in the app under the thermostat's settings.
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Are you seeing any error codes displayed on the thermostat screen along with the symbol or within the app?
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Would you be able to share a picture of the symbol that's currently showing on your thermostat display? This would be incredibly helpful in identifying the issue.
You should see a camera icon or an "Insert photos" option that you can use to attach the image. If you're having trouble finding this option on your mobile device, please try using a different web browser or a computer.
Thank you for providing these details. I look forward to your response so we can figure out what's going on.
Regards,
Kevin
