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Nest thermostat

Nesthelp
Community Member

Moved into home with nest thermostat ….,  no idea how to work it. Reading info on it. Have no idea which model I even have 

7 REPLIES 7

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Have not tried to troubleshoot yet. I have separate air Conditioming and it has been warm here lately. I still need help as the weather will be getting cooler soon. Thanks Lori 

GarrettDS
Community Specialist
Community Specialist

Hi there, 

You can start learning what thermostat you have by reviewing this article

 

Please let me know what other questions you may have. 

Best regards, 

Garrett DS

Jake
Community Specialist
Community Specialist

Hey Nesthelp,

 

I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Nesthelp
Community Member

Thank you ….. for following up with me. After learning about the difficulties with Nest thermostats I decided to have it removed and replaced with a different thermostat. I found it ridiculous that I could not put my heat on because I did not know the previous owners passcode. Nor could I change it with my smart phone or iPad. Thank you anyway for ur help. Done with Google nest !!

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS