10-29-2022 03:46 PM
When my heat is on, it blows cool air and tries to kick the AC unit on. I do not have a heat pump though. I have a yellow, white, blue, green, and red wires. I assumed my blue wire was the common wire and put it in the location labeled c in an attempt to fix it. Previously the blue wire was in the ob* location.
11-03-2022 08:33 AM
Hi Hterf,
Thank you for taking the time in letting us know about your inquiry. I'd be happy to take a look into this for you.
It appears that it's about incorrect configuration, which causes your AC to turn on unexpectedly. To isolate, do you mind me asking the make and model of your HVAC system? Also, could you please send us a picture of your previous thermostat wiring setup? This is to check your system's compatibility with the Nest thermostat.
I'll look forward to your response.
Best regards,
Mark
11-06-2022 10:57 AM - edited 11-06-2022 10:59 AM
Hey folks,
Thanks for lending a hand, @Markjosephp.
@Hterf, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
11-07-2022 11:09 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel