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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22109 Views
  • 0 replies
  • 6 kudos

Divice connection through my phone

I spent a number of hours last night installing a Google thermostat. I couldn't get the app on my phone using my university Google e-mail address to connect. I finally used my wife's gmail and installed the app on her phone and it worked. Can only on...

pgreenfeld by Community Member
  • 1108 Views
  • 4 replies
  • 0 kudos

Nest thermostat setup remotely without QR code

I get stuck after when it says "Choose the last 4 digits of the serial number" there is no place to enter it. I cannot enter the QR code. I entered the set up code as requested, but cannot do this next step as there is no where to enter the last 4 of...

NancyG by Community Member
  • 2783 Views
  • 16 replies
  • 1 kudos

Blinking red light, no display, I’m cold, and aux heat?

I’ve had my Nest learning thermostat since October. It’s been working fine, but now there’s no display, a blinking red light, it says the battery is low (when I unplug it and plug it back in) and for the two seconds I can see a display it says aux he...

Afkbrad by Community Member
  • 41889 Views
  • 3 replies
  • 3 kudos

Google nest thermostat

Trying to install Google nest thermostat our existing thermostat has 2 wire in W a black & white wire So now what? White in the W and the black in *?

Rcpnr by Community Member
  • 580 Views
  • 3 replies
  • 0 kudos

Nest power connector

First thanks for any help I am given. I have a nest thermostat that is working. It runs with 4 wires. As I try to connect my Google power connector for the C-wire I cannot understand how to connect the 4 wires to the power connector. Cant upload a pi...

U wire nest thermostat

I’m trying to change from Honeywell to nest. Where do I put the U wire? It’s not listed in the app.

Nm86 by Community Member
  • 1035 Views
  • 5 replies
  • 1 kudos

Nest 3rd Gen random actions

Over the past couple of months my 3rd gen thermostat, which has been faultless for about 5 years, has started making random settings changes. It will show away when I’m home, it’s started switching the heating off during the night so the house is fre...

Unable to access temperature preferences

In the Home app on iPhone, I cannot access temperature preferences for my second Neat (upstairs). First Neat (downstairs) is fine. I get the error Problem connecting to the cloud, please try again later.

Mdvining by Community Member
  • 666 Views
  • 4 replies
  • 0 kudos

Heat Pump compatible? Nest Learning Thermostat

   Im trying to install a Nest Learning Thermostat to control my house’s heat pump. The compatibility checker said incompatible, but all the instructional videos show the same connections as my Honeywell thermostat. I gave it a shot regardless, and i...

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BrandonA by Community Member
  • 812 Views
  • 5 replies
  • 0 kudos

Can't connect to heat link following factory reset

My 3rd Generation Nest wasn't heating the water as per the schedule I had set up.I sought help here and tried everything suggested.The last suggestion was to do a full factory reset, now the Nest won't connect to the Heat Link.It is so frustrating - ...

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