12-09-2022 03:44 PM
12-13-2022 02:08 PM
Hi Lai1965,
Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Nest Thermostat. Are you getting a message when you try to scan the QR code? Also, have you tried skipping it and using the entry key instead?
Thanks,
Edward
12-19-2022 05:39 PM
Hi Lai1965,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
12-20-2022 05:43 PM
Hi Lai1965,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward