cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest thermostat

Lai1965
Community Member

I can not scan the QR code

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Lai1965,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Nest Thermostat. Are you getting a message when you try to scan the QR code? Also, have you tried skipping it and using the entry key instead?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Lai1965,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi Lai1965,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward