cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest thermostat

Liljohn42
Community Member

It will not let me connect to Wi-Fi keeps giving me an M code no matter what I try

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @Liljohn42!

 

Thanks for posting in the community.
I’m sorry for the inconveniences that you’ve been experiencing with your Nest thermostat. I can see that it won’t let you connect your thermostat to the WiFi. You are receiving a message with an M code. Let me help you with this.

To better assist you, I need some extra information. Here are some questions for you:

  • What type of HVAC system do you have?
  • What Nest thermostat model do you have?
  • What troubleshooting steps have you done so far?
  • When did the issue start?
  • Is the Nest thermostat already set up in your account?
  • What is the exact M code that you are receiving?

In the meantime, you can check the next article for further information: Troubleshoot Nest thermostat help codes.

Tell me how it goes.

 

Regards,

Daniel.