Nest wired up, not blowing cold air but says “cooling”

[Beckett]

Here is a picture of my old thermostat.  To my knowledge it does have a heat pump.

 i have my nest wired up with that brown wire on W and the clear wire on the left on W2.

I have to reiterate that although this picture makes those wires look orange and white, they are not.  The W wire is brown and the W2 is clear.

my unit is on.  It states the wiring is correct, however it will not blow cold air.  

ideas?

[EdwardT]

Hi Beckett,

Thanks for reaching out. You mentioned that yo have a heat pump. I would suggest resetting your Nest Thermostat and put the brown wire to the OB terminal and the white wire to the W1. Configure your Nest Thermostat as a heat pump and let us know the results.

Thanks,

Edward

[EdwardT]

Hey Beckett,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Beckett,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward