09-11-2022 02:48 PM
Here is a picture of my old thermostat. To my knowledge it does have a heat pump.
i have my nest wired up with that brown wire on W and the clear wire on the left on W2.
I have to reiterate that although this picture makes those wires look orange and white, they are not. The W wire is brown and the W2 is clear.
my unit is on. It states the wiring is correct, however it will not blow cold air.
ideas?
09-19-2022 05:08 PM
Hi Beckett,
Thanks for reaching out. You mentioned that yo have a heat pump. I would suggest resetting your Nest Thermostat and put the brown wire to the OB terminal and the white wire to the W1. Configure your Nest Thermostat as a heat pump and let us know the results.
Thanks,
Edward
09-22-2022 05:12 PM
Hey Beckett,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-23-2022 05:17 PM
Hi Beckett,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward