Nest won’t connect to router

[DK19]

I have a Nest 2nd gen T-stat which suddenly lost the Wi fi connection with a W2 error. I charged the unit and did a reset to factory spec but cannot connect. It does not like my SSID password. I rebooted the router and disabled MAC filtering but still does not connect. It sees my SSSID as well as a few others.

[RXShorty]

Hi @DK19 

Found THIS topic, and that suggests trying to set a static IP for your thermostat if possible.

[DK19 · Accepted solution]

I cannot see the MAC address of the stat in my listed of connected devices because the latter is not connected. I found a simpler solution: in my nest app on my iPad, I clicked the + button to add a new device. It asked me to input the numbers found on the settings-NestApp-Network. I added that number in the near app on my IPad and paired instantly. Wasted more than a day to stumble on this solution.

best.

Nest 

[Jenelyn_O]

Hi folks,

Thanks for reaching out and for the update. It looks like we have come to a solution, so I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

I appreciate your help, @RXShorty.

Best,

Jenelyn