Never mind I don't need help

[Christinepyle]

Smart aleck

[CoolingWizard]

Remember that step in the instructions it said, make sure you take a picture of your old thermostat before you proceed to take it off the wall? How about posting that picture so we can see what the wires were connected to before.  As for the color of the wire, I’m not aware of any thermostat no matter how smart is can tell the color of the wire.  

AC Cooling Wizard

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I just want to confirm if you still need some help. Please let us know, as we'll be willing to assist you further. 

I appreciate your help, @CoolingWizard.

Best,

Jenelyn

[CoolingWizard]

@Jenelyn_O , as you can see @Christinepyle  deleted her original post a replaced it with an offensive statement calling me a “smart aleck.”  Please lock this thread.  I was simply trying to help her resolve her issue.  

[Jenelyn_O]

Hi CoolingWizard,

Thanks for flagging us about the reason behind this thread post. I'll go ahead and lock this thread now.

Regards,

Jenelyn