Google Nest Community

Thermostat says E4: No power to the Rh wire, cannot turn on heating

Hello, we have had a Nest thermostat running our heating system for over a year with no problems. Yesterday the nest thermostat ran out of battery power saying "H72: The thermostat isn't connected to the power supply". I charged up the thermostat bat...

Electronic heat pump (W2)

I recently bought the programable wifi thermostat, and installed it fairly easily. The app recognizes all the wires, and W1 heat system works fine. However, the AUX heat (W2) does not work, and the app does not show the heat balance tab. Both heating...

Nest thermostat won’t connect fails looking for “assisting device” what’s that?

How to use

If I don't want the thermostat to make changes to the temperature unless I specifically turn the temperature up or down at that moment,will it respond to my controls or will it do what it wants when it wants,lol.

Usage history shows "no usage" but if I click on it there was definitely boiler usage! What's up?

The energy usage history always shows 'no usage' but when you click onto the day there is energy usage recorded. Please advise why this is the case.Thanks

Lost connectivity from iPhone to nest thermostat

My nest thermostat has been working fine for a couple of months using the app on my iPhone. Suddenly the app on my phone has lost everything and I’m having to start again to get it to recognise the thermostat.I scanned the code, I then clicked the al...

Remote sensor scheduling flexibility

Why can't the remote sensors be scheduled differently on different days (i.e. weekends vs. weekdays) temperature needs are often quite different on weekends. Currently it's all or nothing and not worth manually overriding each time.

Connecting new tablet to Nest

The Nest repeatedly is saying "There was a problem connecting to the Nest service. Try again in a few minutes". I have tried logging on through Nest and through Google. I don't get a message about my user name or password.My tablet is a new Samsung r...

Farsight - Nearsight options

It would be nice to have additional options when setting the farsight screen choices. For instance, it would be awesome if I could choose the nearsight display and the farsight display independently. Sometimes I would like to see the current/target s...

Nest thermostat

My air conditioner turns on instead of heat. Have separate units for heat and air conditioning. Not a heat pump. Have gas heat.