10-27-2021 11:44 AM
I installed four Nest E Thermostats last summer and have been very pleased with them, particularly as they have provided reassurance during Covid when away from the property during the cold New England winters. I recently tried to order two more and thought the new thermostat was a straight upgrade on the E and didn’t realise I had to check compatibility with my two wire central heating system. I have now got to the property and find I can’t install the two new thermostats because this new one needs a c wire. I am not an electrician dnd don’t want to install new equipment to allow my system to work with these two new thermostats. Can I trade them in for two E thermostats and pay the difference? (Also it seems a pain to have to transfer from the Nest app to the Google home app?)
12-16-2021 12:01 PM
Hey Tomrandell,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-21-2021 10:52 AM
Hey Tomrandell,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
12-22-2021 10:45 AM
Hey Tomrandell,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake