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New install gen 3 thermostat

Rick115
Community Member

Just installed nest gen 3, coming from carrier infinity touch thermostat, Red, green, yellow white wire, nest shows cooling in on but outside compresser is not running, what am I doing wrong?

3 REPLIES 3

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Rick115 

Post a picture of the original thermostat's wiring here.


To ensure that I see your reply, please tag me using @Patrick_Caezza

Rick115
Community Member

IMG_1125.jpeg

Rick115
Community Member

Hvac company added c wire and wired it for conventional set up, now all is good!